In a communication sent to Union Commerce Minister Piyush Goyal, the Confederation of All India Traders (CAIT) urged for fast action against e-commerce entities including Flipkart, Zomato, Amazon, Swiggy and others. CAIT has accused Flipkart, Zomato, Amazon, Swiggy, and various other e-commerce entities for violation of mandatory display of various obligatory things. The obligatory things include seller details on products sold, country of origin and manufacturer as needed under the Consumers Protection (E-Commerce) Rules,2020, Legal Metrology (Packaged Commodities) Act, 2011, and guidelines of Food Safety & Standards Authority of India.
In a communication to Goyal, CAIT National President B.C. Bhartia and Praveen Khandelwal, Secretary General, said that e-commerce firms running business in India including Amazon, Flipkart and others are exceedingly disrespecting the obligatory conditions spelled out in above Acts. They said that as per Rule 10 of Legal Metrology (Packaged Commodities) Rules, 2011, e-commerce entities should have to display common/generic name of the product, net quantity, best before/use by date (if applicable), maximum retail price, name and address of the manufacturer, name of the country of origin, dimensions of the commodity, etc.
In June 2017, this rule was introduced and offered a transition period of six months thus it was implemented from January 1, 2018. However, even after a lapse of three years, the above rules are not being fulfilled by e-commerce companies more so by Amazon, Flipkart, etc. As per CAIT, failure to make declarations as above will lead to to selling non-standard packages and will ask for penalty under the above said Act, including fine or imprisonment or both.